Terms of service.

Terms of Service

These Terms of Service ("Terms") govern your use of services provided by The White Ivory Consulting Group("Company", "we", "our", or "us"). By engaging with us for consulting or digital services, you ("Client", "you", or "your") agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part of them, you should not use our services.

1. Services Provided

The White Ivory Consulting Group offers professional consulting, web development, modernization, and digital implementation services. Specific scope, deliverables, and timelines will be outlined in a mutually agreed proposal or service agreement.

2. Client Responsibilities

You agree to:

  • Provide accurate information and timely feedback;

  • Supply necessary materials (e.g., branding assets, written content, access credentials);

  • Review and approve deliverables in a timely manner;

  • Adhere to payment schedules and contractual obligations.

3. Project Completion & Handover

Upon completion of a project and final approval by the client:

  • All agreed-upon deliverables will be handed over;

  • Any associated files, credentials, or documentation will be provided;

  • Ownership and control of the website or platform will be fully transferred to the client.

4. Post-Handover Liability

Once a website or digital solution has been transferred and administrative access has been handed over to the client:

  • The White Ivory Consulting Group is not liable for any future issues related to data loss, security breaches, code vulnerabilities, third-party plugin failures, or other technical or operational incidents;

  • It is the client’s sole responsibility to maintain, update, secure, and manage their site or digital platform post-handover unless a separate maintenance agreement is in place;

  • We recommend that clients implement routine backups, software updates, and security protocols.

5. Payment Terms

Payment terms, pricing, and billing schedules will be outlined in the client agreement. Late payments may be subject to interest or suspension of services.

6. Intellectual Property

Unless otherwise agreed in writing:

  • The client retains ownership of all proprietary content they provide;

  • The White Ivory Consulting Group retains the right to use custom code or frameworks developed internally;

  • Upon final payment, the client will receive a non-exclusive, non-transferable license to use the deliverables for their intended business purposes.

7. Confidentiality

We agree to maintain the confidentiality of proprietary information shared during the course of our engagement, and expect the same in return. This obligation remains in effect even after the completion of the project.

8. Limitation of Liability

To the fullest extent permitted by law, The White Ivory Consulting Group shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our services, including but not limited to loss of profits, data, or business opportunities.

9. Termination

Either party may terminate the service agreement with written notice. The client is responsible for payment for work completed up to the termination date.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be posted on our website or shared directly with active clients. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Contact Information

For questions about these Terms, please contact:

The White Ivory Consulting Group
Email: jimmy.black@whiteivorygroup.com
Phone: (630 725-8337
Website: www.whiteivorygroup.com